Service portal in line with European standards
Cyber Resilience Act and secure service processes
The EU Cyber Resilience Act (CRA) introduces new binding requirements for the security of digital products and networked IT and OT systems. For European companies, this means that cyber risks must be systematically addressed, security measures documented, and technical processes organized in a traceable manner. A service portal plays a central role in this. It connects IT and OT, structures service processes, and forms the basis for secure maintenance, remote access, and system operation, making it an essential factor in the implementation of regulatory requirements.
With ERIQ, companies have access to a service portal developed and operated in Switzerland that combines security, transparency, and control in a single platform. The solution helps organizations map technical services in a structured manner and efficiently implement compliance requirements.
Among other things, ERIQ enables:
- Secure remote access to machines and systems
- Centralized device and service management
- Structured maintenance and documentation processes
- Alerting and audit-proof logging
- Operation in accordance with European data protection and compliance standards
With clear system structures, traceable processes, and a platform architecture based on security by design, ERIQ supports companies in implementing CRA requirements in practice and measurably reducing security risks in IT and OT operations.
As a European solution, ERIQ also offers a reliable legal framework, clear responsibilities, and long-term regulatory stability. These are important factors for companies that want to operate their digital infrastructure in a secure, controlled, and auditable manner on a permanent basis.
