Service Portal
Central. Personalized. Intuitive.
The service portal is the central platform for all service, maintenance and support processes. This is where all data, tasks and accesses come together in a clear overview.
Details
The ERIQ service portal offers a whitelabelling option, QR code integration for machine identification and personalized access for a wide range of user groups. It combines tasks, alerts, remote access and data analysis in one intuitive interface. Support tickets and spare parts orders can be created easily and directly from the portal. The web app gives you access at any time - no matter where you are.
- Central platform for machine, alarm and task overview
- White labeling for individual branding with your own design
- QR codes for easy machine identification on site
- Personalized access for technicians, operators and customers
- Direct creation of support tickets and spare parts orders
- Integration of alarms, remote access, data analysis and tasks
- Access via the dedicated web app
- Intuitive operation for smooth processes
